Expert Consultant

Judith L. Glick-Smith, Ph.D., is the President/CEO of MentorFactor, Inc. , the home of The Center for Flow-Based Leadership®, which focuses on helping organizations prepare for the unexpected and facilitate agility by implementing flow-based work environments .

She is the author of Flow-based Leadership: What the Best Firefighters Can Teach You About Leadership and Making Hard Decisions, named the #1 Public Safety Leadership Book of 2016 by Fire Chief Magazine.

Dr. Glick-Smith has been studying flow-based decision making and leadership in the fire service since 2007. She has run her own IT consulting firm since 1983, serving a broad range of clients and industries. She taught technical writing and communication at the university level for 16 years.

Dr. Glick-Smith is a past international president and Fellow of the Society for Technical Communication. She has a Ph.D. in Transformative Studies and an MS in Conflict Management. She holds certifications in the administration of EQ-i Emotional Intelligence assessments, the Zachman Framework for Enterprise Architecture®, and the Technology of Participation® facilitation method.

You can reach her at judy@mentorfactorinc.com and 770-633-5582.


The professional world is changing at a rapid rate, Rob and his Associates at GLI have provided our organization the tools to develop our current leaders and prepare our future leaders to assume their roles in this rapidly changing environment. Whether you have been in a leadership for years or are new to a leadership position, GLI will prepare you to be a dynamic leader in todays’ workplace. Rob’s approach is welcoming and engaging making the learning experience very enjoyable.


Imagine being one of 12 presenters competing to make a positive impact on an audience and you only 9-minutes to do so. Now imagine being rated the best presenter. You’d be thrilled as Rob should be when he fully engaged our audience of HR professionals and leaders. His topic on visionary leadership in a turbulent world was on point, his depth of knowledge formidable, his delivery powerful, his style interactive, and he is approachable one-on-one. Truly a leader who walks his talk.

Vera Asanin, President & Editor-in-Chief, Your Workplace

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"Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others."

Jack Welch

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